From the article: What Is a TV Extended Warranty?
Either you love them or you hate them. Either you use them or you don't use them. Either it is a good deal or a rip-off. Whatever you think, take a moment to share your experiences with extended warranties. Tell us why you buy them or why you think they're worthless. Share Your Experience
Extended TV Warranty
- Four years ago I bought a 50" Samsung DLP TV and opted for the 5 year extended warranty which cost $500. The TV was bought thru Vann's in Montana and all I know about the warranty co. is it goes by the name NSI and is in Texas. After two years a lamp needed replaced which was done by repair center they hired in my area. Almost three months ago it quit working and contacted them. They said they now use a different repair center which they contacted. They repaired it once and brought it back (about 90 days ago) and it worked for 2 days. After numerous calls to the repair shop I was told that they needed new authorization from NSI and blamed them for the delay. That was 3 weeks ago and all I have gotten is the run around from NSI who say they will get on the repair center and let me know. However, no one ever calls me and I am still without a resolution. First, I will never buy another Samsung TV nor will I waste money on an extended warranty.
- —Guest R. Emmons
Navy Exchange Extended Warranty plans
- I purchased a 65 inch panasonic hi def television. The salesperson was adamant that the extended warranty protected us against lamp failure and that it was fully covered. Lo and behold my lamp goes out, I call it in and burned out lamps are not covered. But if your home is struck by lightning or suffers a power failure the lamp is covered. Total waste of 69 dollars. Don't buy the extended warranty for televisions from navy exchange. You have been warned
- —Guest cee
TV Extended Warranty
- You really have to read the fine print in the warranty. I purchased a Sony Grand Wega at Sears dec 2004 and a 5 year extended warranty. I have had two projection lamps replaced under the warranty but had to fight Sears to get them to honour the warranty. Apparently in 2005 they realized what it was going to cost them and they changed their policy not to cover bulbs or projections lamps. It took days of argueing with Sears employees before we found one that understood we were covered under the original policy. It took 3 weeks the first time to get it serviced and one week the 2nd time. Needless to say Sears policies and service has gone so far down hill and their lack of concern for loyal customers has lost us as a customer for good. we will not purchase anything there in future! I expect it won't be long before they go the way of Eatons and are closed.
- —Guest Robert Bennett
